At Smart Vision , we are committed to delivering high-quality products and exceptional customer service. As part of this commitment, our warranty policy ensures comprehensive support for any Issues related to manufacturing defects.
Warranty Coverage
Our warranty applies to defects or malfunctions resulting from manufacturing errors under normal and intended usage conditions.
This warranty does not cover:
- Damage resulting from misuse, neglect, or accidents
- Unauthorized repairs, modifications, or disassembly
- Issues caused by external factors such as power surges or improper installation
Our Warranty Commitment
If a product develops a fault covered under warranty, Smart Vision is dedicated to:
- Responding to all warranty claims in a timely, transparent, and efficient manner
- Providing professional technical support throughout the warranty period
- Repairing or replacing the defective component or unit at no charge
“Our aim is to maintain your trust and satisfaction by providing reliable support throughout warranty period”
Warranty Terms and Conditions
To ensure eligibility for warranty service, the following conditions apply:
- The warranty becomes void if the product is opened, tampered with, or modified by any individual or entity not authorized by Smart Vision
- A valid and legible purchase invoice must be retained and presented when submitting a warranty claim
- The duration of the warranty varies depending on the product category and will be clearly stated on your invoice or product packaging